Support

Last updated: September 24, 2026

Questions, problems or feedback about Geldfish on the web or on your phone? Email team@geldfish.com and a person will reply, usually within one business day.

Getting an account

Geldfish is invite-only for now. Request an invite and we’ll email you when there’s a spot.

Signing in

Forgot your password? Tap “Forgot password?” on the sign-in screen and we’ll email you a reset link.
New phone or lost your authenticator? If you still have your old authenticator, replace it in Settings → Profile → Two-factor authentication. If you don’t, email team@geldfish.com from your account’s address and we’ll help you back in.

Bank connections

Banks connect through Plaid. If a connection stops updating, open Settings → Accounts and choose “Sync now”, or disconnect the bank and connect it again. You can disconnect a bank at any time; its synced transactions are deleted.

Deleting your account

In the app or on the web, go to Settings → Profile → Delete account. It removes your account and all of your data immediately, and disconnects any banks. You can also email team@geldfish.com and we’ll do it for you.

Policies

Geldfish shows estimates to help you plan. It isn’t financial advice.